Predictive Dialer vs Auto Dialer: What You Need to Know
When we are talking about what is better to use: manual dialing or auto dialer, it is like comparing driving a sports car with walking on your own feet. In Continue Reading →
Author Archives: CallPhoneInfo
Trends in Contact Center Development
Contact center trends are changing rapidly – every year the requirements for contact centers are becoming more and more stringent, and the competition in the industry is growing with great Continue Reading →
Building Your Own Voice Robot: A Beginner’s Guide
Voice robots, powered by advancements in artificial intelligence and natural language processing, are becoming increasingly popular. They can assist with everyday tasks, provide information, and even control smart home devices. Continue Reading →