IVR – VRU
IVR can be expressed as interactive voice response, a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data Continue Reading →
Author Archives: CallPhoneInfo
Call Centers PBX
While our CRMs out-of-the-box CTI functionality is compatible with most PBX/switch systems on the market, thissystem itself can act as a full-function enterprise-class PBX and in fact comes with most Continue Reading →
A Patent-Pending Application Programming Interface, SpeechOne API Launched
Recently, SpeechTrans Inc. a recognized global leader in translation technology, presented it’s applied for patent application interface: SpeechOne API. Company officials said that SpeechOne API will enable people to interact Continue Reading →