Developing a successful contact center isn’t an easy task, especially if you want to provide top-notch customer service. But what makes a difference today is call center tools which help Continue Reading →
When a business grows to a status where the customer base is too big to be serviced without specific software and a customer service department, the main question is what Continue Reading →
While our CRMs out-of-the-box CTI functionality is compatible with most PBX/switch systems on the market, thissystem itself can act as a full-function enterprise-class PBX and in fact comes with most Continue Reading →