For successful business relationships customer service is vital. The presentation of accurate and timely information in a professional manner is the key to any business and service operation. The basic Continue Reading →
IVR can be expressed as interactive voice response, a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data Continue Reading →
While our CRMs out-of-the-box CTI functionality is compatible with most PBX/switch systems on the market, thissystem itself can act as a full-function enterprise-class PBX and in fact comes with most Continue Reading →